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Warranty Instructions

The manufacturer of Prestige Pressure Cooker offers a 5 year warranty for the Aluminium Pressure Cookers, Duo Models and 10 Year warranty for Stainless Steel Outer lid Alpha Deluxe/Svachh cookers from the original date of purchase and will, during this period, replace the Pressure Cooker free of charge, if there is any defect due to faulty material or workmanship, subject to the following terms and conditions.

1. The Pressure Cooker is used properly in accordance with the instructions given in the Instruction manual.
2. The warranty does not cover any Pressure Cooker attended to by others excepting those from our Authorised Service Centres.
3. Replacement parts such as Safety Plug, Handles, Screws, Weight Valve, Vent Tube, Gasket, Pressure Indicator with Grommet and Nuts are not covered by this warranty as these parts require periodic renewal.
4. Damage caused by overheating, dry heating, soiling, scratches, pittings discolouration and separation of the induction plate base / sandwich cladded base from the body and body bulge due to dry heating and excessive heat are excluded from the warranty. Normal wear and tear to the fittings and gaskets are not covered by the warranty.
5. The decision of the manufacturer is final in all cases of complaints.
6. The warranty card duly stamped and signed by the dealer along with the cash memo, should be preserved and produced along with the unit sent to any of our Service Centres in India, otherwise the claim will be treated as invalid.
7. The warranty does not cover any Pressure Cooker fitted with spurious / duplicate parts.
8. Colour fading in HA / Powder coated cookers are not covered under warranty.
9. Any issue related to food sticking to the cooking surface, is not covered under warranty. Especially in case of HA Cooker as HA Cooker is not nonstick. Food will require oil or water or careful control of heat to prevent sticking.
10. Warranty does not cover if the pressure cooker is used on industrial gas burners

Care and Instructions

1. This appliance cooks under pressure. Improper use may result in scalding injury. Make certain unit is properly closed before operating. See “Operating Instructions.
2. Do not fill the unit over 2/3 full. When cooking foods that expand during cooking such as rice or dried vegetable, do not fill the unit over 1/2 full. Over filling may cause a risk of clogging the vent tube (vent pipe) and develop excess pressure.
3. Do not open the pressure cooker until the unit has cooled and internal pressure has been reduced. If the handles of the body and lid are difficult to push apart, this indicates that the cooker is still pressurized. Do not use force to open the cooker. The pressure remaining in the cooker can be dangerous.
4. After the normal cooking pressure has been reached, reduce the heat to just above the sim position so that all the liquid inside the cooker which creates the steam, does not evaporate. Ensure the handles are tight. If found loose please tighten the same before use. For safe pressure cooking, cracked, broken or charred handles should be replaced immediately.
5. It is recommended to replace with genuine Mini Metallic safety plug (Fusible safety relief device) and gasket after one year of every day use for safe cooking.
6. Do not dry heat the Pressure Cooker. It may lead to fusing of safety plug, bulging of body base, separation of the Induction base / Cladded base there by damaging the Cooker. Do not put the pressure cooker inside the dishwasher for washing.