Frequently Asked Questions

You can cancel the order only if the product has not been shipped yet. For any order related queries, to cancel or to modify your order – Please call 9535621112 or email us at

For any order related queries, to return your order – Please call 9535621112 or email us at

The order status is updated automatically in My Account >> My Orders section on the website. You can login to to check the status of your order anytime or you can reach us at 9535621112 or email us at if you have any specific queries regarding your order.

Visit our website & click on the product you want to buy. On the Product Details Page, enter your area pin code in the Check Pincode Availability field & click on Check. You will get a message on the screen if your area pincode is servicable or not.

All orders placed on are dispatched through our Logistics partner. You can also choose to get the product delivered to any serviceable pin codes (Home Delivery) or pick it up from company authorised Prestige Xclusive retail store.

No. We only deliver orders within India

You'll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (before shipping has been done) and re-order the same. If shipping has already been done, you can send an email to with the correct address.

The EMI options are being provided by the respective banks / credit card providers, in partnership with the payment gateway. You can choose any of the options listed based on your bank / credit card provider.

The sum of all EMIs would be more than the product price since it includes bank / credit card interest charges as applicable. Please get in touch with your Bank / Credit Card Provider to learn more about their EMI schemes.

Please send email to to get a soft copy of your invoice in your email-id